Conditions générales de vente

Terms of Sale

These Terms of Sale apply to purchases made through limited-releases.com and govern the contractual relationship between Limited Releases and its customers.

By placing an order on our website, you acknowledge that you have read and accepted these Terms of Sale, subject to your mandatory rights under applicable consumer protection law.

1. Seller Information

Limited Releases
2 Grande Rue de l'Eglise
67270, France

Email: contact@limited-releases.com
Phone: +33 6 72 63 94 93

2. Products

We make reasonable efforts to present our products as accurately as possible, including their descriptions, characteristics, colors, images, sizes, and other relevant information.

Colors and appearance may vary slightly depending on the device or screen used.

Product availability is subject to stock availability.

If a product becomes unavailable after an order has been placed, we will contact the customer and, where applicable, issue a refund for the unavailable product.

3. Prices

Product prices are displayed on the website in the currency indicated at checkout.

The total amount payable, including any applicable taxes and shipping charges collected by us, will be displayed before the customer confirms the order.

Limited Releases reserves the right to modify prices at any time. However, products will be charged at the price displayed and accepted when the order is placed, subject to correction of obvious pricing errors where permitted by law.

4. Orders

To place an order, customers must provide accurate and complete information requested during checkout.

Before confirming an order, customers have the opportunity to review their order information and correct errors where applicable.

After an order is successfully placed, an order confirmation will be sent to the email address provided by the customer.

We reserve the right to refuse or cancel an order where legally justified, including suspected fraud, unauthorized payment, manifest pricing errors, or product unavailability.

Where payment has already been collected for an order that we cancel, the relevant amount will be refunded.

5. Payment

Available payment methods are displayed during checkout.

By submitting payment information, the customer confirms that they are authorized to use the selected payment method.

Orders may be subject to payment verification and fraud-prevention checks.

6. Shipping & Delivery

Orders are generally processed within 1–2 business days, excluding weekends and public holidays.

Estimated delivery times vary according to the destination and selected shipping method.

Full shipping information, including estimated delivery times, tracking, international shipping, and customs information, is available in our Shipping Policy.

Delivery times are estimates unless expressly stated otherwise or required by applicable law.

7. Right of Withdrawal

Consumers located in the European Union generally have a legal right to withdraw from an eligible distance purchase within 14 days of receiving the goods, without having to provide a reason, subject to the exceptions established by applicable law.

To exercise this right, customers must inform Limited Releases of their decision within the applicable withdrawal period.

Please contact:

Email: contact@limited-releases.com
Phone: +33 6 72 63 94 93

Detailed return instructions will then be provided.

8. Returns

Eligible returns must be handled in accordance with our Return & Refund Policy.

Customers should contact us before returning an item to obtain the appropriate return instructions.

Products should generally be returned in a condition allowing them to be inspected and resold, subject to the customer's legal right to handle the goods as reasonably necessary to establish their nature, characteristics, and functioning.

Certain products may be excluded from the right of withdrawal where permitted by applicable law.

9. Refunds

Where a refund is due, it will be made using the original payment method unless otherwise agreed or permitted by applicable law.

Refunds associated with the exercise of a statutory right of withdrawal will be handled within the time limits required by applicable law.

Banks and payment providers may require additional processing time before a completed refund appears in the customer's account.

10. Defective or Non-Conforming Products

If you receive a product that is damaged, defective, incorrect, or does not conform to your order, please contact us as soon as possible:

contact@limited-releases.com

Please provide your order number, a description of the issue, and photographs where appropriate.

Nothing in these Terms of Sale limits the customer's rights under applicable legal guarantees, including mandatory consumer protection rights.

11. Customs, Import Duties & Taxes

International orders may be subject to customs duties, import taxes, VAT, or other charges imposed by the destination country.

Where these charges are not collected during checkout, they may be payable by the recipient.

Customers are responsible for complying with applicable import requirements in their destination country.

12. Limitation of Liability

Nothing in these Terms of Sale excludes or limits liability that cannot legally be excluded or limited.

Limited Releases shall not be responsible for delays or failures resulting from circumstances beyond its reasonable control, subject to applicable consumer protection laws.

13. Personal Data

Personal information collected in connection with orders is processed in accordance with our Privacy Policy and applicable data protection requirements.

Customers may contact us at contact@limited-releases.com regarding questions about the processing of their personal information.

14. Intellectual Property

The content of limited-releases.com, including original text, graphics, design elements, logos, and other protected material, may not be reproduced or commercially exploited without authorization, except where permitted by law.

Third-party trademarks and intellectual property remain the property of their respective owners.

15. Applicable Law

These Terms of Sale are governed by French law, without depriving consumers residing in other jurisdictions of any mandatory protections available to them under applicable law.

16. Changes to These Terms

We may update these Terms of Sale from time to time to reflect changes to our services, business practices, or applicable requirements.

The Terms of Sale applicable to an order are those in effect when the order is placed, unless otherwise required by law.

17. Contact Us

For questions regarding these Terms of Sale, an order, a return, or a refund, please contact:

Limited Releases
2 Grande Rue de l'Eglise
67270, France

Email: contact@limited-releases.com
Phone: +33 6 72 63 94 93